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Return Policy


General policy

Due to the bespoke and hygienic nature of our products, we do not accept returns or exchanges unless the item is faulty. All sales are final.

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Warranty against defects

Vinavast offers a Lifetime Warranty on Manufacturing and Material Defects for all products purchased from us. This covers issues stemming from faults in materials or workmanship under normal use.

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What is not covered

.Damage resulting from accident, misuse, negligence, or normal wear and tear (including scratches, dents, and tarnishing)

Loss or theft of the item

Damage

Repair services

We provide a professional repair service for damage not covered by the warranty. A quotation will be provided before any repair work commences. For warranty and repair inquiries, please contact us at [info@vinavast.com].